Kirby Lester tablet counters are extremely accurate and reliable. Most counting errors are caused by improper or infrequent cleaning. With proper cleaning, your Kirby Lester unit should provide years of trouble-free operation.

Cleaning Your Kirby Lester Unit
Kirby Lester recommends cleaning your Kirby Lester unit daily, or more often if you count dusty tablets. Follow the cleaning instructions in your Operating Manual. You can find daily cleaning instructions for these devices:
KL1
KL15e/KL15df/KL15i
KL16/ KL16df
Or see below for video instructions.

Cleaning Videos

Click here to see cleaning instructions for KL1 (.wmv file requires Window Media Player plug-in) Click here to see cleaning instructions for KL15 Series (.wmv file requires Window Media Player plug-in) Click here to see cleaning instructions for KL16 Series (.mp4 file requires Quicktime plug-in) Click here to see cleaning instructions for the KL25, KL50 and KL200 Counting Devices (.wmv file requires Window Media Player plug-in) Click here to see cleaning instructions for KL20 Series (.wmv file requires Window Media Player plug-in) Click here to see cleaning instructions for KL30 Series (.wmv file requires Window Media Player plug-in)

Do You Need Service?
If you believe your Kirby Lester unit needs service, first contact Kirby Lester Service via phone or e-mail. Do not ship your unit for repair unless Service instructs you to do so. Service will need the following information:

• Model Number (e.g., KL15e, KL25)
• Unit serial number (typically on the side of the unit)
• Warranty: Is your Kirby Lester unit under warranty?
• Details of the problem or concern

If Service instructs you to send in your Kirby Lester unit, you will be asked to print out and complete the document, "Preparing Your Kirby Lester Unit For Shipment". (.pdf) This document will need to be included in the shipping box with your Kirby Lester unit. Remember to take great care in packing your Kirby Lester unit for transit, as instructed by Kirby Lester Service. Any damage to your Kirby Lester unit in transit to Kirby Lester will be your responsibility.